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Return Policy

1. Order Cancellation

You can request to cancel your order within 24 hours of placing it by emailing us your Order ID and the reason for cancellation at sales@hungrylark.in.

Please note:

  • The cancellation request must be sent from the same email address used while placing the order.

  • Orders that have already been shipped cannot be canceled.

  • If you receive a damaged, defective, expired, or incorrect product, you may request a return or replacement after delivery.

2. Return & Refund Policy

As Hungrylark deals in food products, returns are accepted only under the following circumstances:

  • The product was damaged during transit.

  • You received the wrong product.

  • The product was expired upon delivery.

  • The package was tampered with before delivery.

To initiate a return:

  • Contact us within 48 hours of delivery.

  • Share your Order ID along with clear photos or videos of the product and packaging.

Once the returned product reaches our warehouse and passes Quality Check (QC), the refund will be processed within 7 working days to your original payment method.

If the issue is verified, we may provide either:

  • A full refund, or

  • A free replacement, depending on the situation.

Refunds are processed only after the returned product has been received and verified by our Quality Team.

3. Food Product Policy

Due to food safety and hygiene regulations:

  • Opened or partially consumed products cannot be returned.

  • Products returned without original packaging may not be eligible for refund.

  • Slight variations in color, texture, or taste may occur as our products are made using natural ingredients and do not qualify as defects.

4. Cash on Delivery (COD) Orders

For Cash on Delivery (COD) orders, approved refunds will be transferred to the customer's registered bank account via NEFT/IMPS, or provided as a Hungrylark Gift Voucher, if preferred.

5. Shipping for Returns

Currently, reverse pickup may not be available in all locations.

Customers may be requested to self-ship eligible products to our return address after receiving confirmation from our support team.

Please ensure the product is securely packed to avoid damage during transit.

  • If the return is approved due to an error on Hungrylark's part (damaged, defective, or incorrect product), we will reimburse reasonable return shipping charges or arrange a replacement.

  • If the wrong product was ordered by the customer, return shipping charges will be borne by the customer, and refunds may not be applicable.

6. Contact Us

For any questions or assistance, please contact us:

Hungrylark

📧 Email: sales@hungrylark.in

🌐 Website: https://hungrylark.in

📞 Phone: +91-79004-57005

🕒 Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM

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